RCS
RICH COMMUNICATION SERVICES
RCS is a channel that will allow you to interact with your audience though different multimedia formats and generate different automatic conversations for customer support cases, product or service sales, satisfaction questionnaires and so much more!
BENEFITS
Safety: verification builds trust and safety for the users by preventing identity theft.
Include your brand: Personalized messages with your brand and logo.
Real time analytics: delivery check and reading of messages.
More user interaction: using personalized buttons and suggested response.
Enriched content:
With images, audios, gifs and more
More creativity: using different formats and QR codes.
A REAL CHANGE IN THE MESSAGING EXPERIENCE FOR CONSUMERS ALL OVER THE WORLD
CASES
OPERATORS AND BRANDS
Use RCS to create new communication experiences aiming to:
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Generate conversions
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Increase engagement
CUSTOMER SERVICE
Enhance your brand positioning and the client satisfaction though:
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Solving problemas and answering questions.
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Booking appointments
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Branch search
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Satisfaction surveys
Book Appointments
Book medical appointments or visit your favourite shop.
MARKETING AND PROMOTIONS
Invite your customers to perform certain actions according to their marketing objectives.
Sale of OTT Services
Invite the user to make a direct download of an app or begin a subscription from they mobile device.
GROWTH PERFORMANCE FOR OPERATING SERVICES
Offers:
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Package Sales (SMS, Packages, Minutes)
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Plan Upgrades
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Redirection to checkouts or online shops
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Equipment sales
Recharge packages
Monetize your database and increase your sales trhough a personalized offer when yout client recharges or their plan ends.